The SherbetBox is a year old - that flew past super quick! So I thought it was the perfect time to ask everyone what they thought so far, what they liked and didn't like so much about the SherbetBox with the aim of making it even better for everyone...
So I sent a survey out (Survey Monkey is a great tool for this) and got bucket loads of replies which have really helped me to form a plan for ways I can improve the SherbetBox over the next year. The first thing you notice when you put out a survey is, oh my goodness, how wildly different some people's opinions are and how some likes and dislikes were sometimes complete polar opposites!
Where one person may love getting a pen in the box and want lots more, another said they really didn't want one in the box at all - where one person said they didn't want such things as little sets of paperclips the next person would say there were just not enough of that kind of content!
When all the answers are put together though a clear pattern starts to emerge and here are some of the findings:
- Everyone seemed to find the process of buying or subscribing to the SherbetBox was an easy one on the website - good to hear!
- You love a notebook! There was a definite thumbs up for these being included as much as possible - the A5 ones being the most popular.
- Washi tape was super popular and most wanted to see more in their box.
- Generally people weren't so keen on badges so they will appear less often.
- Most people really liked the stickers and wanted to receive more of these.
- The type of contents people also wanted to see more of were letter writing sets, the paperclip/pegs/bulldog clip extras, pens and prints.
There was part of the survey where people could make some general comments and this was a great section to read! Again lots of differing opinions but some really great ideas and feedback that will all go towards helping me to improve the SherbetBox for you all.
In hindsight I have now, of course, thought of loads of other questions I could have asked in the survey. I really wish I had got people to comment on future themes they would like to see! (I have done that now in the lovely SherbetBox Facebook group who as ever have been helping me out!)
I do have to thank people for some truly lovely notes that were put in, people are enjoying getting their boxes and feel it is their little treat in the month. A couple of the comments really did touch me a great deal and made me realise that all the hard work it takes to produce the box each month really does have some value.
I will always want your opinions and ideas, positive or critical about what I am sending out so please, please always feel you can drop me a line or contact me on social media to let me know what you think!
Claire Keay is an illustrator who has spent many years working in the children's picture book industry. With Sherbet Lane she has now branched out into the grown up world to create a truly unique monthly stationery subscription box bearing her cheery illustrations. Each month subscribers get delivery of a box packed with beautiful stationery illustrated by Claire based around a different theme every time. Want to keep up to date with her new illustrations and happy stationery? Just sign up below for the newsletter!